A nameserver is a server used by hosting companies to help their customers establish an online presence with unique domain names. As a vital component of the Domain Name System (DNS), nameservers play a crucial role in ensuring the proper functionality of hosting and email services. They allow your domain name, along with its associated services, to be accessible on the web by anyone around the world. Each hosting company and domain name registrar has its own unique nameservers.
Dot Mobile Domains (.mobile) Nameservers:
- Primary Nameserver: i.dns.siteprotect.com
- Secondary Nameserver: j.dns.siteprotect.com
If you need to switch nameservers, please contact your domain registrar and request that they update them accordingly. Most companies offer control panel access that allows you to make this change yourself. Simply enter the nameservers provided above.
Before You Begin
First, determine whether your .mobile domain is classified as Standard or Premium. Then follow the appropriate instructions based on your domain type by using the links below:
1. Instructions for Standard .mobile Domains
2. Instructions for Premium .mobile Domains
Changing the name servers of a Standard .mobile Domain Name
If you wish to change our default name servers (i.dns.siteprotect.com & j.dns.siteprotect.com) to those provided by another third-party DNS provider, please follow the instructions below.
1. Log in to your Control Panel using the instructions in the "How to Access Your .mobile Domain Control Panel" article.
2. Click on the Domain Name menu visible on the Home page.
3. The Domain Names page will show a list of your active domain names. Click Edit next to the appropriate domain name.
4. Then, click on Edit in the Name Servers box.
5. Enter your new Primary and Secondary DNS hostnames to set them as authoritative name servers.
Important Note: A Minimum of two authoritative name servers are required.
6. Click "Update" to save the changes. You will see a confirmation notification indicating that the change was successful.
Important Note: When you make changes to Name Servers, there is a propagation time. This typically takes 24 to 48 hours for changes to take effect across the DNS system on the Internet.
Changing the name servers of a Premium .mobile Domain Name
Customers can change the nameservers of a domain by going to Domains > My Domains in the client area, clicking on the domain, and then clicking Nameservers.
If you wish to change our default name servers (i.dns.siteprotect.com & j.dns.siteprotect.com) to those provided by another third-party DNS provider, please follow the instructions below.
1. Log in to your Control Panel using the instructions in the "How to Access Your .mobile Domain Control Panel" article.
2. Once logged in, click on the "Domains" menu button.
3. Click on any field next to the domain name (e.g., example.mobile) for which you wish to change the nameservers.
4. In the left side menu, click on the "Nameservers" button.
5. On the Nameservers page, select the "Use custom nameservers (enter below)" option. Then enter the new primary and secondary nameservers.
Important Note: A minimum of two nameservers are required for DNS redundancy, ensuring your domain stays online if one server fails by having a primary and a backup, preventing a single point of failure, distributing load, and meeting industry standards for reliability and accessibility.
6. To save the changes, click on the "Change Nameservers" button. If everything is okay, you will see a green confirmation message.
Important Note: When you make changes to Name Servers, there is a propagation time. This typically takes 24 to 48 hours for changes to take effect across the DNS system on the Internet.