The Advanced DNS Settings / DNS Manager page in SiteControl is a tool that displays all of your domain's DNS records and allows you to add or modify them. Most users will never need to edit or even view these records. Use this tool only if you need to create new custom DNS records, redirect existing records to third-party destinations, or modify current mail exchanger (MX) records to point to a third-party email service provider.
If your domain name is pointing to our name servers, you can use the Advanced DNS Settings tool. If it’s not, please contact your name server provider for assistance with any DNS record changes.
Before You Begin
First, determine whether your .mobile domain is classified as Standard or Premium. Then follow the appropriate instructions based on your domain type by using the links below:
1. Instructions for Standard .mobile Domains
2. Instructions for Premium .mobile Domains
Managing DNS Records for a Standard .mobile Domain Name
Below you will find instructions on how to:
- View current DNS records
- Learn more about the DNS Record Types and Usage
- Add new DNS records
- Edit existing DNS records
I. View current DNS records:
1. Log in to your Control Panel using the instructions in the "How to Access Your .mobile Domain Control Panel" article.
2. Click on the Domain Name menu on the Home page.
3. The Domain Names page will show a list of your active domain names. Click Edit right next to the domain name you want to view the DNS records for.
4. At the bottom of the domain Summary page, click Advanced DNS Settings.
II. DNS Record Types and Usage Explained:
1. Type A (Address Mapping) records specify the IP address (IPv4) of your Web Hosting Services. Please note that you have your own hosting IP address, different from the one shown in the sample.
2. Type CNAME (Canonical Name) record is a type of DNS record that maps an alias name to a true or canonical domain name. It can be used to alias the domain name with your MySQL database server or for Autodiscover records.
3. Type MX (Mail exchanger) record specifies your mail exchange server, and it is responsible for your Email Services. Typically, there are more than one MX records and each of them have a priority value. Lower priority number indicates higher priority MX record.
4. Type Name Server (NS) record specifies the authoritative name servers for your domain name.
Important Note: Changing Dot Mobile's default i.dns.siteprotect.com and j.dns.siteprotect.com name server (NS) records in your DNS zone file will NOT change the authoritative name servers of your domain name. For instructions on how to change the authoritative name servers of a domain name registered with us, see the How do I change my nameservers? article.
III. Add new DNS records:
1. Follow the instructions in Section I: View current DNS records of this article to access the Advanced DNS Settings tool.
Important Note: If you have multiple domain names under your account, make sure to select the correct one using the Edit DNS Zone for drop-down menu.
2. Use the drop-down menu of the Add a New Resource Record section and select the type of the record you wish to add: A, CNAME, NS, TXT or SPF. If you need to add an MX record, then use the pre-selected field that has a Type - MX.
3. In the Source field, enter the name of the record (e.g.: example.com, www.example.com, ftp.example.com, mail.example.com, imap.example.com).
Note: The “@”symbol symbol is not accepted by our tool as a valid source. Thus, make sure to replace it with the actual domain name (e.g.: example.com)
4. In the Destination field, enter the location to which the new record will point:
a. If you selected type A, then the destination must be an IP address.
b. If you selected type CNAME, then the destination must point to a domain name or hostname.
c. If you selected type MX, then the destination must point to the hostname of the email service provider.
d. If you selected type TXT, then the destination value can be free-form text data of any type.
e. If you selected type SPF, the destination must contain a properly configured SPF record value starting with “v=spf1”.
5. Finally, click Add Now.
IV. Edit existing DNS records:
Keep in mind that there is a propagation time when DNS changes are made. Typically, the propagation time takes a few minutes for DNS changes to update across the Internet's DNS system; however, it can occasionally take longer (4-6 hours) for a change to take effect.
1. Follow the instructions in Section I: View current DNS records of this article to access the Advanced DNS Settings tool.
Important Note: If you have multiple domain names under your account, make sure to select the correct one using the Edit DNS Zone for drop-down menu.
2. In the Current Resource Record(s) section, you can choose to change the name of either the Source or the Destination of an existing record.
3. Click the Update button next to the appropriate Destination field.
4. If you need to delete a record, click Delete next to the appropriate Destination field.
Important Note: Changing your default DNS settings can lead to website and/or email issues. Ensure that you actually need to make these changes before altering any information. Please avoid deleting existing records unless you are fully aware of the consequences.
Managing DNS Records for a Premium .mobile Domain Name
Customers can view or modify the DNS records of a domain by going to Domains > My Domains in the client area, clicking on the domain, and then clicking Manage DNS.
Important Note: Changing your default DNS settings can lead to website and/or email issues. Ensure that you actually need to make these changes before altering any information. Please avoid deleting existing records unless you are fully aware of the consequences.
1. Log in to your Control Panel using the instructions in the "How to Access Your .mobile Domain Control Panel" article.
2. Once logged in, click on the "Domains" menu button.
3. Click on any field next to the domain name (e.g., example.mobile) for which you wish to manage the DNS records.
4. In the left side menu, click on the "Manage DNS" button.
5. On the DNS Manager page, you can view current DNS records, create new records, or delete and modify existing ones.
Important Note: Please remember that when DNS changes are made, there is a propagation time. Typically, it takes a few minutes for DNS updates to propagate across the Internet's DNS system. However, in some cases, it may take longer - anywhere from 4 to 6 hours for the changes to fully take effect.